Privacy Policy
White Lily Aroma is committed to protecting your privacy and ensuring the security of your personal information. This privacy policy outlines how we collect, use, and protect your personal information when you visit our website or use our services.
Collection of Information We collect personal information such as your name, email address, shipping address, and payment information when you make a purchase from our ecommerce store. We may also collect non-personal information such as your IP address, browser type, and device information for analytical purposes.
We collect your personal information in several ways:
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When you create an account on our website
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When you place an order on our website
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When you sign up for our newsletter or other promotional communications
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When you contact us with a question, comment, or concern
Use of Information We use your personal information to process your orders, provide customer support, and improve our products and services. We may also use your information to send you promotional emails or newsletters, but you can opt-out of these communications at any time.
Specifically, we use your personal information for the following purposes:
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To process and fulfill your orders
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To communicate with you about your orders, including order confirmation emails and shipping updates
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To provide customer support and respond to your inquiries
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To improve our products and services, including conducting market research and analyzing user behavior
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To send you promotional emails or newsletters, with your consent
Sharing of Information We do not sell, trade, or share your personal information with third parties for marketing purposes. However, we may share your information with service providers who help us process orders or deliver our products to you. These service providers are obligated to keep your information secure and confidential.
Specifically, we may share your personal information with the following types of service providers:
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Payment processors and gateway providers, to process your payment information securely
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Shipping and fulfillment providers, to deliver your orders to you
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Email service providers, to send you promotional emails or newsletters
We may also share your personal information with law enforcement agencies or other third parties if we believe that disclosure is necessary to comply with applicable laws, regulations, or legal processes, or to protect our rights or the rights of our customers.
Security We take every measure to ensure the security and confidentiality of your personal information. We use industry-standard encryption and secure servers to protect your information from unauthorized access, disclosure, or misuse.
Specifically, we use the following security measures to protect your personal information:
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SSL (Secure Sockets Layer) encryption to protect your payment information
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Two-factor authentication for administrative access to our website and systems
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Regular backups of our website and databases
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Access controls and permissions to restrict access to your personal information
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Monitoring and logging of all website and system activity
Cookies We use cookies to personalize your browsing experience and track your preferences. Cookies are small data files that are stored on your device when you visit our website. You can disable cookies in your browser settings, but please note that this may affect the functionality of our website.
Specifically, we use the following types of cookies on our website:
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Essential cookies: These cookies are necessary for the basic functionality of our website, such as enabling you to add products to your shopping cart and complete your order.
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Analytical cookies: These cookies allow us to track your behavior on our website and analyze user behavior to improve our products and services.
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Advertising cookies: These cookies allow us to personalize our advertising and promotions based on your browsing behavior and preferences.
You can control and manage cookies using your browser settings. To learn more about cookies and how to manage them, please visit http://www.allaboutcookies.org.
Updates to Privacy Policy
We may update this privacy policy from time to time to reflect changes in our business practices or applicable laws and regulations. If we make any material changes to this policy, we will notify you by email or by posting a notice on our website.
Your continued use of our website or services after any changes to this policy indicates your acceptance of the updated terms.
Access to Your Information
You have the right to access, update, and delete your personal information at any time. To do so, please log in to your account on our website or contact us at [your contact email address]. We will respond to your request within a reasonable timeframe.
Please note that we may retain certain information for record-keeping purposes or to comply with legal obligations.
Children's Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately at [your contact email address] so that we can delete the information.
If you have any questions or concerns about our privacy policy or our use of your personal information, please contact us at [your contact email address]. We will be happy to assist you.